Atelier pick up 

The doors of our atelier are open for free order pick up, a moment of personal shopping or to meet the makers. 

Want to pick up your webshop order? You can select this option while checking out in the cart. You won’t pay any shipping costs and you  can just drop by at our atelier. Make sure to make an appointment by email. 

Where?
Hendrik Figeeweg 3 G15
2031BJ Haarlem 
the Netherlands

 

 

Shipping

Your order is handmade in our atelier or in collaboration with small entrepreneurs all around the world. Supporting each others talents and joining forces are key values of our philosophy. 

We start working on your order after you’ve confirmed and paid. Our processes are detailed and carefully done nevertheless you have to keep in mind that small variations may occur and creating your order can take up to 6 working days. 

Your order will be shipped in a bag or envelope from the Better Packaging Company. This Australian company uses plants to create compostable bags. You can put the bag in the organic waste and after approximately 180 days it will be composted.

When proceeding to the ‘check out’ you may notice the automatically calculated shipping costs. We hope you don’t mind paying for the delivery. We could have offered you the ‘free’ shipping and mark up our collections higher. In this case we could calculate the shipping rates ‘secretly’ into the product price (as other brands and retailers usually do). Instead, we have decided to go completely transparent and give you a fair product price.

If you’re located in the Netherlands your order will probably be delivered by one of the handsome guys of the ‘Fietskoeriers’ company. We aim to deliver 80% of our orders by these bicycle couriers which helps to reduce traffic and limit co2 emissions. International orders will be shipped with DHL or PostNL. As international opportunities grow, we hope to improve international orders in a green(er) way too.

The prices for delivery are as following:

ZONE 1: the Netherlands + Italy  €5

ZONE 2:
other EU countries €15

ZONE 3: outside EU €20