WANT TO RETURN YOUR ORDER?
In the fight against excessive paper consumption we have decided to not include a return form in your package. Yet, purchased items can be returned within 14 days of the delivery date. How to return your order
01. Send an email with a ‘request for return’ to firstname.lastname@example.org and tell us which items you’d like to exchange or return.
02. The items should be packed (a) in original condition, together with any and all accessoires/gifts included in the original package, and may not be used, clean or damaged in any way. (b) with all original labels and packaging
03. Contact an authorized courier service or local post office (preferably PostNL or DHL) and send the parcel to our atelier:
Hendrik Figeeweg 3 G15
Return shipping costs and condition (as damaging, getting lost, etc.) during the returning process are the customer’s responsibility and will be until we have well received the package. We cannot refund or exchange lost packages. As soon as the package is in our hands and te product is approved according above points, we will refund your money within 5 working days.
If you need any assistance you can contact our girls from Customer Care!